When in public, people are expected to keep their composure and manners in tact, especially when faced with a stressful or angering situation. Some people, though, ignore this code of conduct and proceed to make a scene out in public, sometimes for the most insignificant problems. One such person, Duane L. Williams, 46, demonstrated his disregard for public politeness when he punched a female employee at a Wendy’s near Pittsburgh for not telling him to “have a nice day.”

The incident, which took place in Penn Hills, led to Williams being charged with simple assault, disorderly conduct, and harassment. Police say Williams pulled up to the drive-thru of the Wendy’s and wasn’t happy with the girl’s attitude, especially after she punched in the wrong order. She apologized and corrected it after he pointed it out to her. However, he then went into the store to complain to the manager. When the busy manager didn’t come out right away, Williams exited the store, walked to the drive-thru window, and punched the window open before punching her. The woman was not injured, but the manager was outraged, and others at the restaurant swarmed Williams’ car, taking photos with their cell phones so that police could trace his license plate number.

This is not the first time in recent history that someone at a Wendy’s has been attacked. Back in October in Morganton, North Carolina, a customer complained to the manager complaining she had been overcharged. They continued to argue until the manger leaped through the window and attacked the woman. Apparently, the two knew each other in this instance.

Sometimes the violence that erupts in fast food restaurants can become deadly. According to a 1994 report, since 1991, 41 people were said to have been shot and killed in five incidents. These numbers include 22 customers in a Luby’ Cafeteria in Texas, four employees at Lee’s Famous Recipe Chilcken, four in a Chuck E Cheese in Auror, Colorado, and seven in a Brown’s Chicken and Pasta restaurant in Palatine, Illinois. In Tulsa, Oklahoma, an employee shot and wounded six at a Wendy’s, two weeks after a worker shot and killed four co-workers at a Taco Bell in Clarksville, Tennessee. These two incidents led to questioning the hiring process of fast food workers and the businesses neglecting to do costly and time consuming background checks.

Of course, for every victim of violence at a restaurant, there are thousands of employees, managers, and customers who walk in and out of the doors without a problem. Conflicts are often solved without fists or guns. People are generally respectful. However, there are those in society that aren’t respectful or worse, deranged, and it is those select few which cause headlines to sprout up with stories of the horrible actions that they have taken part in.

For related articles visit http://www.post-gazette.com/pg/07181/798378-56.stm and .


.Have you ever encountered a violent situation at a fast food restaurant? Leave a comment.


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