Comments on: Payment card fraud victims being denied compensation http://www.bloggernews.net/111264 High-quality English language analysis and editorial writing on the news. Thu, 16 Feb 2012 10:30:44 +0000 http://wordpress.org/?v=2.3.3 By: Ash http://www.bloggernews.net/111264#comment-1495000 Ash Fri, 29 Jan 2010 21:43:13 +0000 http://www.bloggernews.net/111264#comment-1495000 I am a victim of Card & Pin fraud and Barclays is dening fraud compensation. After corresponding with Bank for last 7 months, I am now passing my case to Financial Ombudman service. To me it looks they have not investigated the fraud at all and wasted 7 months on passing the same compalin from one section to other. When asked them to send me detailed fraud investigation they have carried out. They say the same thing, " that frudster will have had to of returned the card to the place they were stolen from " hence fradulent transections on my account are cannot be accepted as fraud. If they had investigated the fraud seven months ago , when we reported the fraudulent transection, they would have caught the fraudster BUT instead they wrote letters and asked us to identify us twice by visiting the bank with some proof of our identity. There were roughly 18 transection on one day and of that there were 4 transections at London transport. i would have thought london transport would have had CCTV plus full transections details as well, from which they could have caufght the frauderster. But I think they never did the investigation and to me it seems that is what they do with most fradulent transections. So my conclusion to general public is :- Caution Barclaycard "Card & Pin" users you will be liable for any fradulent transections. They are denying their responsibility and passing the buck to Card user. If any one who has been in the same setuation like mine please e-mail me and i wish to take this matter further. I am a victim of Card & Pin fraud and Barclays is dening fraud compensation.

After corresponding with Bank for last 7 months, I am now passing my case to Financial Ombudman service.

To me it looks they have not investigated the fraud at all and wasted 7 months on passing the same compalin from one section to other.
When asked them to send me detailed fraud investigation they have carried out.
They say the same thing, ” that frudster will have had to of returned the card to the place they were stolen from ” hence fradulent transections on my account are cannot be accepted as fraud.

If they had investigated the fraud seven months ago , when we reported the fraudulent transection, they would have caught the fraudster BUT instead they wrote letters and asked us to identify us twice by visiting the bank with some proof of our identity.
There were roughly 18 transection on one day and of that there were 4 transections at London transport. i would have thought london transport would have had CCTV plus full transections details as well, from which they could have caufght the frauderster.

But I think they never did the investigation and to me it seems that is what they do with most fradulent transections.

So my conclusion to general public is :-
Caution Barclaycard “Card & Pin” users
you will be liable for any fradulent transections.

They are denying their responsibility and passing the buck to Card user.

If any one who has been in the same setuation like mine please e-mail me and i wish to take this matter further.

]]> By: Tom http://www.bloggernews.net/111264#comment-114208 Tom Sun, 28 Oct 2007 00:53:22 +0000 http://www.bloggernews.net/111264#comment-114208 Banks are boosting identity and ATM fraud by not implementing ID KEY system described on website www.xwave.co.uk which will reduce card fraud, cheque fraud , mail order fraud, ATM fraud and identity fraud to VIRTUALLY ZERO permanently simply by making signature and PIN number systems reliable. Fake documents have made signature system unreliable but ID stickers will enable us to personalise them like passports to make these signatures reliable again. Skimmers and pin-hole cameras have made ATM transactions unreliable but use of Card Key Code stored on ID KEY required to activate ATMs will make ATM transactions reliable again. This system will make use of stolen and skimmed cards meaningless. This shows that if banks implement ID KEY system we will not have to prosecute organisations for failing to protect our personal and card details since these details will not get misused. ID KEY can be treated like international ID card since it will personalise signature and PIN number to only right individual anywhere in the world. Just like banks even the Government fail to appreciate this unique advantage of ID KEY system. Banks are boosting identity and ATM fraud by not implementing ID KEY system described on website http://www.xwave.co.uk which will reduce card fraud, cheque fraud , mail order fraud, ATM fraud and identity fraud to VIRTUALLY ZERO permanently simply by making signature and PIN number systems reliable.

Fake documents have made signature system unreliable but ID stickers will enable us to personalise them like passports to make these signatures reliable again.

Skimmers and pin-hole cameras have made ATM transactions unreliable but use of Card Key Code stored on ID KEY required to activate ATMs will make ATM transactions reliable again. This system will make use of stolen and skimmed cards meaningless.

This shows that if banks implement ID KEY system we will not have to prosecute organisations for failing to protect our personal and card details since these details will not get misused.

ID KEY can be treated like international ID card since it will personalise signature and PIN number to only right individual anywhere in the world. Just like banks even the Government fail to appreciate this unique advantage of ID KEY system.

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